These are our most popular topics - many other topics are available. Our learning is always customed to meet your objectives, timeframe, and budget. Request more information

All our topics are or soon will be available in elearning and blended learning formats to best fit your needs.


Online learning is delivered via the internet:

Blended learning
The convenience of elearning combined with the personal interaction synergy of the classroom is provided with our custom blended learning. Typically participants take an elearning course followed by short discussion sessions in which they discuss how to apply what they learn and practice skill-building. All of our topics are available in classroom, elearning, and blended learning formats.

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Emotional Intelligence

Learn why this concept is sweeping the country! The characteristics that most successful people have in common are related to their Emotional I.Q., which is very different from the traditional I.Q. This interactive workshop features: a description of the components of E.Q., why E.Q. is important for success, your own, private E.Q. self-assessment, how E.Q. shows up in leadership, on teams, and with coworkers.

Each program is customized for the audience and organization. Below is an outline of a typical program.

I. Introduction to the concept and to the work of Daniel Goleman and others.
    A. Twenty characteristics that are predictors of success
    B. Success defined
    C. Examples and case studies

II. Your E.Q.
    A. Self-assessment of 20 competencies in E.Q.
    B. Interpretation and discussion

III. How to improve and accelerate the competencies
    A. Self-awareness steps and tips
    B. Self-management: emotional control, truthworthiness, and more
    C. Awareness of others: empathy, service, political savvy
    D. Relationship management: influence, catalyzing change, building bonds, etc.
IV. Psycho-physiology of Emotional Intelligence through FreezeFrame™
    A. Breakthrough research on how regulating heart rhythms can regulate emotions
    B. Learn this special technique to regulate your own heart, so you can increase your emotional intelligence

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Mentoring Success

Many structured mentoring programs – by organizations and by professional associations – are not as dynamic and they could and should be because the mentors and protégés lack the self-confidence and skills to perform their roles.

We assist companies, agencies, and professional associations:

Mentor/Protégé Training

Our programs are customized for specific organizations. Below is a typical outline for the start-up orientation/training.

I. What is a mentor?
    a. Background on mentoring
    b. Why it is so popular today
    c. Formal/informal mentoring: similarities and differences

II. Payoffs and Pitfalls
    a. Benefits of being a mentor
    b. Downside
    c. Benefits of being a protégé
    d. Downside

III. Six roles of a mentor – how to “do” mentoring
    a. Skills for effective mentoring – a self-assessment
    b. Skills for getting the most out of being a protégé

IV. Relationship building – the foundation
     a. Mentoring is less “doing” and more “being”
     b. How to “jump start” the relationship using DiSC

V. Q and A, final thoughts

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Creative Opportunity Solving

This program helps people learn how to solve problems and make decisions from “both sides of their brains.” They will first learn the steps in logical problem solving process and several techniques to help them better analyze and make decisions. They will then learn the steps in creative problem solving, and how to expand their thinking to “think outside the box”, to view problems and possible solutions from new angles, and to combine creativity and logic.

We customize our programs for specific audiences. Below is a general description of the content:

I. Why problems are opportunities – is the glass half-empty or half-full?
    A. Identify an issue you have been or are currently facing

II. The six-step logical problem solving process
    A. 7 techniques that guarantee better solutions
    B. Process pitfalls and how to overcome them

III. The six-step creative opportunity solving process
    A. 10 techniques to think outside traditional answers
    B. Engaging both sides of the brain for better thinking

IV. Psycho-physiological brain “programming” with FreezeFrame™
    A. How to program yourself to think more creatively
    B. Free up energy and innovative thinking

V. Four steps in creative innovation
    A. Self-assessment: preferred modes in the innovation process
    B. Panic-elation-panic cycle: recognizing your high energy, and low energy points
    C. The “Z” process: how to use it for effective, creative innovation processes

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Managing Stress

Rapid change, balancing work and personal life, fast paces, multi-tasking all contribute to higher levels of stress for almost everyone. Since it’s seldom possible to get rid of the sources of stress, the key is to manage the stress more effectively. This interactive workshop helps participants identify key sources of stress and coping skills to counteract them.

Workshops are customized for specific audiences. Below is a description of the general content:

I. Stress sources in today’s world
a. Work, personal life, society, technology

II. Self-assessment: stress sources in 4 key areas:
    a. Personal
    b. Work
    c. Couple
    d. Family

III. Coping skills for stress reduction
    a. The “hardiness factor” in stress reduction
    b. Communication
    c. Relationship
    d. Connectedness
    e. Other

IV. Psycho-physiological stress remedies
    a. FreezeFrame™ heart rhythm regulation for stress reduction
    b. Meditation – a proven stress “buster”

V. Personal Action Plan
    a. Putting ideas into action
    b. Commitment to change

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Signature Series for Supervisors and Managers

These skill-based training sessions feature important skills every supervisor – new or experienced – needs to know. Each training topic listed can be used separately or as part of a series. The classroom and blended learning sessions feature interactive activities, videos, and small group discussion.

In the Loop – Communication Skills for Today’s Leaders

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The Respectful Workplace

Appreciating differences is an important part of today's work culture. This workshop provides the following key benefits:

• Understanding of the many ways people are different from one another
• Empathizing with how it feels to be excluded as someone who is "different"
• Self-assessment of knowledge, attitudes, and behavior related to diversity using the popular Diversity Profile from Inscape Publishing
• Understanding the business impact of exclusionary behavior
• Skill-building to handle specific situations

This workshop can also be modified to include anti-harassment training.

Managing The Respectful Workplace

A companion to The Respectful Workplace, this workshop provides managers with important information on what they need to do to support a more respectful workplace.

• Respectful management means treating every worker the same
• The influence of manager attitudes and behavior
• Self-assessment for managers of diversity knowledge, attitudes, and behavior
• Skill-building to handle specific situations

This workshop can also be modified to include anti-harassment training.

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We can create or customize other topics - request more information.